Nurses and other health care professionals have a pivotal role in developing and sustaining a patient safety culture. Building this culture requires open lines of communication between administration and direct care staff, creating a culture of trust and actively learning from failures as well as successes. Creating partnerships with patients and families, educating them on safety hazards, and equipping them with the right questions to ask regarding their safety all embody a culture of safety.
Learn how communication, collaboration, transparency, and trust among leadership, nurses, other staff, and patients and their families can encourage the reporting of adverse events and unsafe conditions, and help drive change and improvements in patient safety and patient outcomes in your work environment.
During this course you will discover:
Key Learning Outcomes
Beth Ulrich, EdD, RN, FACHE, FAAN
Ulrich is nationally known for her research studying nursing work environments and the experiences of new graduate nurses as they transition from nursing school into the workforce. Ulrich has extensive experience as a health care executive, educator, and researcher. She serves as the senior partner at Innovative Health Resources, providing consultative services to health care organizations and associations, and as editor of the Nephrology Nursing Journal.
Regular – $30.00ANA member – $15.00
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