Emotional Intelligence Matters: Why it’s a Game-Changer for Nurses

Emotional Intelligence Matters: Why it’s a Game-Changer for Nurses

Type: Online
Expiration Date: 03/31/2020
Location: Online

Contact Hour


Improving retention rates is essential for healthcare organizations. Ensuring that staff and management have the emotional intelligence necessary to foster great relationships, organizational cultures, and teams is essential in retaining nurses. Emotional intelligence is also a key element in fostering better patient relationships – which is a key factor in today’s patient-centered, value-based hospital setting. The ANA Leadership Institute webinar, Emotional Intelligence Matters: Why it’s a Game-Changer for Nurses, provides nurses at all levels the specific strategies and tools needed to hone their emotional intelligence acumen to improve relationships, retention rates, and patient outcomes.

Start your strategic planning for successful retention today!

Key Learning Outcomes

  • Be more effective as a leader and manager by understanding how to read and better work with others – patients and others on your staff
  • Effectively hire for team and organizational fit using emotional intelligence
  • Build better teams and retain staff using emotional intelligence
  • Use emotional intelligence to ultimately improve patient outcomes

Presented By


Estelle Codier, PhD, MSN, RN, CCRN 

Dr. Codier is one of the early innovators in the field of nursing emotional intelligence, and has presented her research in this field both nationally and internationally. Her research provided the first evidence that measured emotional intelligence correlates with performance and retention in clinical staff nurses. Further research explored the role of emotional intelligence in nurse managers (funded by AONE in 2009-10) and in clinical oncology unit practice. An ongoing multisite study explores the emotional intelligence of nursing students.

In 2007, Dr. Codier was in Who’s Who of Health Sciences Academia. In 2008, she was nominated for the University of Hawaii Excellence in Teaching Award. She was also nominated and recommended for the Francis Davis Teaching Award from the University of Hawaii at Manoa. In 2010, Dr. Codier was accepted as a fellow in the Consortium for Emotional Intelligence, a world consortium of 60 top researchers in the field of Emotional Intelligence research.

Dr. Codier has an additional interest in the use of Multi-User Virtual Environments (MUVE) and avatars in nursing education, for which she received pilot seed grant funds from the Robert Wood Johnson Foundation and subsequent funding to expand on her pilot research from the NLN.

Pricing Information

Price: $40.00

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