Culturally Congruent Care: Why Diversity Makes a Difference

Culturally Congruent Care: Why Diversity Makes a Difference

Type: Webinar
Expiration Date: 05/17/2019
Location: Online

Contact Hour


Diversity characterizes today’s health care environment. Persistent gaps in care linked to race, ethnicity, language, disability, sexual orientation, or gender expression contribute to decreased patient safety, poorer health outcomes, and lower quality. As nurses, we must be responsive to the changing needs of society and understand the preferred cultural values, beliefs, worldview and practices of the patients, families and communities for whom we provide nursing care. Culturally congruent practice and services can improve access, promote positive outcomes and reduce disparities. This webcast, presented as the National Nurses Week webinar on May 10, 2016 describes how nurses can provide culturally congruent care, reflect on understanding the values and beliefs nurses bring to the patient-nurse relationship, and identify knowledge, skills and evidence-based tools to support culturally congruent nursing practice.

This course expires on May 17, 2019.

Key Learning Outcomes

  • Define culturally congruent practice in relation to patient, family and community nursing care
  • Distinguish between cultural competence and culturally congruent care
  • Identify knowledge and skills necessary to provide culturally congruent care
  • Discuss strategies for critical reflection of one’s own values, beliefs, and cultural heritage in order to have an awareness of how these qualities and issues impact culturally congruent care
  • Identify resources to support an evidence-based approach to culturally congruent practice

Presented By


Marilyn “Marty” Douglas, PhD, RN, FAAN, is an Associate Clinical Professor (currently Volunteer status) in the School of Nursing at the University of California, San Francisco (UCSF). Dr. Douglas earned her doctorate in International and Cross Cultural Nursing from UCSF, and an MSN in Cardiovascular Nursing from the Catholic University of America in Washington, D.C. She served as a Peace Corps Volunteer in Colómbia, South America in the position of head nurse of intensive care units in both Bogotá and Cáli. These experiences, in addition to her own ethnic background, resulted in a heightened sensitivity to the influence of culture on health care beliefs and practices. With more than 35 years’ experience in cardiovascular critical care nursing, she has focused her research on the cultural variability in the response to pain. She served as president of the Transcultural Nursing Society between 1994 -1996, followed by 15 years as the Editor-in-Chief of the Journal of Transcultural Nursing. She remains an active member of the American Academy of Nursing, and served as chair of a task force of the Expert Panel on Global Nursing and Health to develop guidelines for culturally competent care.

Pricing Information

Price: $45.00

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