Director, Learning and Professional Development, The Beryl Institute
Frings brings a unique combination of passion, dedication, and experience to her role with The Beryl Institute. She is responsible for shaping the learning strategy for The Beryl Institute, leading educational efforts and coordinating the design, scheduling, facilitation and delivery of educational programs. In her role, she has a widespread and broad impact on improving the patient experience. Frings began her career over 25 years ago as a respiratory therapist and has held a variety of roles including Manager of Cardiopulmonary Neurology Services, System Manager of Training and Development, Director of Organizational Development, and Director of Patient and Family Experience.
Susan M. Murphy, RN, BSN, MS
Chief Experience and Innovation Officer, Patient Experience and Engagement Program, The University of Chicago Medicine, Chicago, IL
Murphy is a qualified leader with expertise in hospital operations, patient experience, staff development and change management. She's had significant accomplishments in the areas of patient experience, operational efficiency, patient throughput, nursing recruitment and retention, staffing, dashboard reporting and the ANCC Magnet Journey. Her traits include being an innovative leader of culture change, inspiring teamwork across disciplines and a commitment to mission and vision.
Administrative Director, Marianjoy Rehabilitation Hospital
Pedersen advocates for improving the patient and family experience and to support patients, families and the staff serving them. She wants to continue to be part of "the wave” and has worked to influence and change the face of healthcare.
Marilyn Haynes-Brokopp, MS, RN-BC
Clinical associate professor and director
Center for Professional Development and Outreach
University of Wisconsin-Madison School of Nursing
A professional nurse since 1980 and a nurse educator since 1995, Haynes-Brokopp is an ANCC board-certified community and public health nurse. Her experience includes roles as a home health director, hospice director, quality improvement manager, interim director of the state of Oregon’s emergency medical services and a state of Utah risk management consultant. She served as the project manager and codeveloper for HRSA grants, leadership groups, and programs for the UW-Madison School of Nursing. Haynes-Brokopp also served as codeveloper of the 2020 Healthiest Wisconsin State Health Plan.
G. Rumay Alexander, EdD, RN, FAAN
Clinical professor and director, Office of Multicultural Affairs
University of North Carolina at Chapel Hill National League for Nursing board member
Alexander’s nursing career spans more than 21 years in the areas of public policy, advocacy, teaching, and health careers development with an emphasis on cultural diversity issues. At a national level, she has served on the AHA's Workforce Commission, the board of the American Organization of Nurse Executives, the National Quality Forum Nursing Care Performance Measures' Steering Committee, as chairwoman of the AONE Diversity Council, and as a member of the AHA's Leadership Circle of Eliminating Racial and Ethnic Disparities in Health Care. She frequently speaks to groups across the country on the issues of the health care workforce, diversity, and strategic planning.
Dr. Beth Ann Swan
Dr. Beth Ann Swan is Professor and former Dean at the Jefferson College of Nursing and Senior Fellow in the Jefferson College of Population Health at Thomas Jefferson University. Dr. Swan is a Fellow of the American Academy of Nursing. She is past president of the American Academy of Ambulatory Care Nursing and a 2007-2010 Robert Wood Johnson Executive Nurse Fellow. Dr. Swan was a member of the Veterans Health Administration Choice Act Blue Ribbon Panel and was a member of the Josiah Macy Jr. Foundation Planning Committee for Preparing Registered Nurses for New Roles in Primary Care. Dr. Swan has published and presented nationally and internationally on topics related to ambulatory care, care coordination and transition management, and technology applications for education and practice. She is Co-Editor of the text, Care Coordination and Transition Management Core Curriculum. Dr. Swan was funded by the Agency for Healthcare Research and Quality (AHRQ) and HRSA’s Bureau of Health Professions. She co-authored a book, Evidence-based Nursing Care Guidelines: Medical-Surgical Interventions and the book received a 2008 American Journal of Nursing (AJN) Book of the Year Award. In 2009, Dr. Swan received the Nightingale Award of Pennsylvania for Excellence in Nursing Research. Dr. Swan is the author of the November 2012 Health Affairs' Narrative Matters Feature, A Nurse Learns Firsthand That You May Fend For Yourself After A Hospital Stay.
Dr. Rebecca C. Lee
Dr. Rebecca C. Lee currently serves as an Associate Professor of Nursing in the University of Cincinnati College of Nursing where she teaches courses in the RN-BSN, BSN, and PhD programs. She holds advanced certification in Community/Public Health Nursing as well as Advanced Transcultural Nursing, applying these skills both in the classroom and community settings through her ongoing teaching, practice, and service. In August 2015, Dr. Lee began an appointment as the Director of the Institute for Clinical Inquiry at the University of Cincinnati Medical Center. In that role, she mentors patient care services staff in completion of clinical ladder projects as part of professional development.
Dr. Lee’s long-term research goals are to promote the health of vulnerable populations through the development of strengths-based, culturally congruent interventions that support resilience, health and well-being during transition experiences such as homelessness. Her other areas of research interest include facilitating cultural competence and cultural humility through interprofessional education and the influence of social networks on health and illness behaviors.
An internationally recognized speaker and author of multiple book chapters, articles and white papers, Joyce was recognized in 2010 as a fellow with the American Academy of Nursing, a credential held by 2,000 nursing leaders throughout the world. She is co-founder and ex-officio chair of the Alliance for Nursing Informatics, a global collaboration of thirty distinct nursing informatics groups that represents a unified voice for nursing informatics professionals.