Addressing Patient and Caregiver Suffering

Addressing Patient and Caregiver Suffering

Type: Article
Expiration Date: 11/01/2019
Location: Online


Contact Hours

Overview

Suffering—it’s a powerful word that evokes a visceral response. Actually, patient means “one who suffers” in Latin. To reduce patient suffering, we need to consider the experience of nurses and other caregivers, because patient experience and nurse engagement are inextricably tied. Measuring the met and unmet needs of both patients and caregivers is critical for addressing those needs and driving improvement and value in healthcare.

The goal of this course is to provide nurses with information on how to ease the suffering of patients and themselves.

Key Learning Outcomes

  
  1. Describe suffering experienced by patients and caregivers.
  2. Discuss the domains of Compassionate Connected Care as they relate to patients.
  3. Discuss the domains of Compassionate Connected Care as they relate to caregivers.

Presented By

  

Christy Dempsey, MSN, MBA, RN, CNOR, CENP
Dempsey is a senior vice president and chief nursing officer at Press Ganey Associates, Inc.

Deirdre Mylod, PhD
Mylod is a senior vice president of Analytics/Solutions and executive director of the Press Ganey Institute.

Pricing Information

  
Price: $20.00
Quantity:

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